How do I cancel, and can I get a refund?

You cancel from the Account page, through the customer portal, and it takes effect at the end of the period you already paid for — your access stays complete until then. No refund is granted after a purchase, except for a genuine fault on our side: a payment taken without the service being activated, a clearly incorrect charge, or a technical problem that directly prevented you from using what you bought. Each request is reviewed case by case and refunds are not guaranteed.